Legal

Privacy Policy.

Last updated: January 2026

Peak Peptides Australia ("we", "us", "our") is committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights under the Australian Privacy Act 1988.

Information We Collect

We collect the following personal information when you place an order or contact us:

  • Name and contact details (email, phone)
  • Delivery address
  • Payment information (processed securely by our payment provider — we do not store card details)
  • Order history
  • Communications you send us

We also collect non-personal information about how you use our website (pages viewed, time spent, device type) via standard web analytics.

How We Use Your Information

  • Processing and fulfilling your orders
  • Sending order confirmations and tracking information
  • Responding to your enquiries
  • Improving our website and product range
  • Sending promotional communications (only if you've opted in — you can opt out at any time)

Who We Share It With

We do not sell your personal information. We share your data only with:

  • Our payment processor (to process transactions)
  • Australia Post (to fulfil delivery)
  • Our email and analytics providers, under confidentiality agreements

Data Security

We use industry-standard security measures to protect your information. All payment processing is handled by our payment provider on their secure infrastructure — we never see or store your card details.

Your Rights

Under the Australian Privacy Act 1988, you have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your data (subject to legal retention requirements)
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us. We will respond within 30 days.

Cookies

Our website uses cookies for analytics and session management. You can disable cookies in your browser settings — some site features may not function correctly without them.

Changes to This Policy

We may update this policy from time to time. The current version is always available at this URL. Significant changes will be communicated via email to customers with active accounts.

Contact

Privacy enquiries: privacy@trypeakpeptides.com